We offer refund / exchange within first 3 days from the date of your purchase. If 3 days have passed since your purchase, you will not be offered a return, exchange or refund of any kind. In order to become eligible for a return or an exchange, (i) the purchased item should be unused and in the same condition as you received it, (ii) the item must have original packaging, (iii) if the item that you purchased on a sale, then the item may not be eligible for a return / exchange. Further, only such items are replaced by us (based on an exchange request), if such items are found defective or damaged.
You agree that there may be a certain category of products / items that are exempted from returns or refunds. Such categories of the products would be identified to you at the item of purchase. For exchange / return accepted request(s) (as applicable), once your returned product / item is received and inspected by us, we will send you an email to notify you about receipt of the returned / exchanged product. Further. If the same has been approved after the quality check at our end, your request (i.e. return / exchange) will be processed in accordance with our policies.
Please note that the refund / exchange will be processed within 7-10 business days from the date of receipt of the returned product / item. The refund amount will be credited to your original mode of payment. You agree that the time taken for the refund to reflect in your account may vary based on the policies of your bank or card issuer and we shall not be liable for any delay in processing the refund or for any loss or damage arising out of or in connection with such delay. You further agree that we shall not be liable for any loss or damage arising out of or in connection with the return, exchange or refund process, including but not limited to any loss of profit, loss of business, loss of goodwill, loss of data, or any indirect, incidental, special, consequential or punitive damages. The exchanged products will be delivered with in 5 to 7 business days from the date of receipt of the returned product / item.